Elevator Maintenance & Repairs

Three preventive maintenance plans, one promise: your machines running non-stop. Brouss will take care of it.

24/7 Emergency Elevator Modernization Cabin Interior Renovation

Preventive Maintenance ✦New Installations ✦Elevator Modernization ✦Interior Renovation ✦Pit Restoration ✦Elevator Demolition ✦Inspections & Consulting ✦24/7 Emergency Repairs ✦Preventive Maintenance ✦New Installations ✦Elevator Modernization ✦Interior Renovation ✦Pit Restoration ✦Elevator Demolition ✦Inspections & Consulting ✦24/7 Emergency Repairs ✦

Preventive Maintenance

Elevator Maintenance Plans

Brouss Elevators will endeavor to provide a comprehensive maintenance program designed to maximize the performance, safety and lifespan of the elevator equipment, with attention to your individual needs.

"For those who want to try"
‍

Basic

Plan Includes

✓Quarterly Maintenance & Check-Out Visits
✓Limited-Service Calls (Regular Business Hours)
✓Standard Response Time Guarantee (Next Business Day)
✓Annual Code Compliance Reminder / Inspection Coordination
✓Basic Material Warranty: 3 to 6 Months
✓Account Coordinator & Support
✓Discounted After-Hours Rates
✓Digital Service History Access (Read-Only)
✓Priority Proposal Review
✓Annual Operating Summary

Not included▾

✗Parts, materials or component replacements
✗Same-day service or 24/7 coverage
✗After-hours, weekend or holiday labor
✗Technician attendance during city inspections

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(Billed monthly with non contract required)

"The best of both worlds"
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Advanced

Plan Includes

✓Monthly Maintenance & Check-Out Visits
✓Unlimited Service Visits & Assistance
✓Same-Day Response
✓Standard After-Hours (Mon-Sat, until 10 PM)
✓Technician Assistance on City Inspections
✓Selective Parts Coverage
✓12-Month Warranty
✓Remote Monitoring & Diagnostics
✓Dedicated Account Manager

Not included▾

✗Complementary after-hours (Mon-Sun)
✗Full inspection coverage (Annual CAT 1)
✗Full parts coverage
✗Customer loyalty program

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(Billed monthly with two years contract required)

"For those who want it all"
‍

Premium

Plan Includes

✓Complementary After-Hours (Mon-Sun)
✓Full Inspection Coverage (Annual CAT 1)
✓Full Parts Coverage
✓Customer Loyalty Program
✓Access to BE Portal & Service Reports
✓Training & Education
✓Financing Options

Not included▾

✗Extended warranty (5 years)
✗Dedicated emergency phone line
✗On-site / resident technician standby
✗2-hour priority response

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(Billed monthly or quarterly · Application & pre-approval required)

Custom Plans

Need something in between?Mix features across tiers, or design a plan built entirely around your building.

Plan Finder

Which plan is right for me?

Not sure where to start? Answer four quick questions about your building and we will suggest the plan that fits best. No pricing, no forms, just a recommendation.

Monthly Program

Preventive Maintenance Program

Each elevator is visited, inspected and maintained at least once a month, during regular business days and hours.

What every visit covers

Examination, lubrication and adjustment of the components of your elevator system:

Control and landing positioning systems
Signal fixtures
Machines, drives, motors, governors, sheaves and ropes
Power units, pumps, valves and jacks
Car and hoistway door operating devices and door protection equipment
Load weighs, car frames, platforms and counterweight
Safety mechanisms

Based on your maintenance plan, selective parts can be included.

Brouss technician performing preventive elevator maintenance

Certified Brouss technicians

Every visit, step by step

01EXAMINE

Checked for optimum operation.

02LUBRICATE

Serviced for smooth performance.

03ADJUST

Tuned for performance and safety.

04DOCUMENT

Logged in our online task books.

05CLEAN

Machine room, car top and pit.

Impact Calculator

What does elevator downtime really cost?

A stopped elevator is more than an inconvenience. Move the sliders and watch the impact of an unplanned breakdown build up.

Interactive · adjust these

People who rely on the elevator daily

Days out of service 3 DAYS

Try your own building: how many residents, employees or visitors ride every day?

Low impact

360person-days affected: trips up and down the stairs, deliveries delayed, daily routines disrupted

29estimated resident complaints and management tickets to handle

108hours of lost accessibility for seniors and residents with limited mobility (ADA relevant)

!Compliance risk: extended downtime and skipped maintenance can expose the building to inspection violations and liability claims.

Preventive maintenance reduces downtime. See our plans

Estimates are illustrative and based on general assumptions. Actual impact varies by building, equipment and usage.

Frequently asked questions

Straight answers about our maintenance plans, emergencies and inspections.

Every visit follows a full preventive checklist. Our technicians examine, lubricate and adjust:

Control and positioning systems, plus signal fixtures
Machines, drives, motors, governors, sheaves and ropes
Power units, pumps, valves and jacks
Car and hoistway door devices
Car frames, platforms, counterweights and safety mechanisms

Everything is documented in our Online Task & Log Books, and we keep the machine room, car top and pit clean.

Basic covers the monthly maintenance visit, 24/7 emergency calls with no overtime charges, city annual inspections, the 5 year inspection and a monthly report. It does not include spare parts, repair labor or cabin renovation, and it requires no contract.

Advanced adds selective spare parts (door parts), a 12 month warranty on labor and one month free, on a 2 year contract.

Premium adds a wireless emergency phone line, emergency repair labor (you only pay for parts), one cabin interior renovation and financing options, on a 5 year contract.

Compare the three plans side by side.

Call us at 786.308.9128, any day, any hour. Emergency callbacks are included in every plan with no overtime charges. If someone is in immediate danger, always call 911 first.

We are. Under our maintenance plans, Brouss takes responsibility for keeping your equipment ready to pass the city annual inspections and the 5 year test without violations. If an issue comes up, we handle it and keep you informed.

[REVIEW: confirm upgrade/downgrade policy] Yes. You can upgrade from Basic to Advanced or Premium at any time. Talk to our team and we will adjust your agreement so the new coverage starts on your next billing cycle.

[REVIEW: confirm brands/equipment statement] Almost certainly, yes. Brouss is an independent elevator company, so we service all major brands and equipment types: traction and hydraulic elevators, escalators, home lifts, ADA lifts, material lifts and dumbwaiters. No proprietary lock-in.

Still have questions? Call 786.308.9128

Elevator Maintenance & Repairs

Elevator Maintenance Plans

Custom Plans

Which plan is right for me?

Preventive Maintenance Program

What every visit covers

Every visit, step by step

What does elevator downtime really cost?

Are you looking for a specific service that you didn’t find in our plans? There is more about elevators that we do.

Elevator Modernization

Elevator Pit Restoration

24/7 Response

Elevator Cab Renovation

Elevator Inspections

Elevator Demolition

Frequently asked questions